What to Do If You Forgot Your cPanel Password If you forget your storage, you will be able to set up a new password after signing in at DotRoll.com After logging in, click Services in the top menu bar Services menu then to My Services My Services On the page that appears, click on the Active button in the hosting service line: Click Active button On the left side of the page, click Change Password: Click Change Password menu On the page that appears, you can set up a new password. Set new password After changing the password, only the newly set password can be accessed by the following features: cPanel interface connecting to the default FTP user (ftp: //cpanel_username@ftp.yourdomainname.tld) the default email account password (cpanel_username@yourdomainname.tld)